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Delivery Policy

Orders over $500.00 excluding GST will be delivered freight free in Australia using our carriers.

Orders less than this amount will incur a $10.00 plus GST freight fee.

Freight charges will always apply to equipment and orthotic materials and the amount will depend on size, weight and destination.

Dangerous Goods surcharges will be added if required to comply with transport regulations.

In some instances Remote Delivery surcharges may apply - in this case we will notify you of the cost.

You are expected to provide us with enough details to enable our carriers to effect delivery - i.e. the premises are attended or specific instructions are provided as to where the delivery can be left. If our carriers are unable to effect delivery, any additional charges we incur for re-delivery will be passed on.

All export orders will have freight charges quoted so that payment can be made before shipment.